Support

We're here to help

Questions about courses, the Rimini pilot, billing, or partnerships—send a message or use the channels below.

Common topics

  • Courses & levels
  • Employer pilot
  • Refunds & billing

Before you write

Many answers live in the FAQ—course structure, certificates, and payments. Open FAQ →

Response times

We're a small team; we prioritise learner and employer questions during the pilot.

1–2 days
Email replies
Weekdays
Support queue
FAQ first
Instant answers

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