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Clear answers about learning, certificates, tech, and billing. Still stuck? Contact us—we reply within a couple of business days.
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Courses and progress, certificates, live classes, technical setup, and payments—open a section to read the full answer.
Topic
Course structure
How is the course structured?
Each category (e.g. Business Italian) contains topics (e.g. Meetings, Negotiation). Each topic has modules: Listening, Reading, Vocabulary, Writing, and in the future Speaking. You complete them in order.
Can I skip modules?
You can open any module, but we recommend following the order so that vocabulary and reading support the writing tasks.
Topic
Certificates
Do you offer certificates?
Completing a full course track (such as Italian for hospitality communication) issues an Italand certificate you can share with employers.
Topic
Live classes
When are live classes available?
Live speaking labs and teacher feedback are part of our Premium roadmap. We will communicate the launch date and how to join.
Topic
Technical
What do I need to use Italand?
A modern browser (Chrome, Firefox, Safari, Edge), a stable internet connection, and for future live sessions a camera and microphone.
Topic
Payments
What payment methods do you accept?
We accept major credit cards and PayPal. Invoicing for companies is available on request.
What is your refund policy?
You may request a full refund within 14 days of your first payment if you have not completed more than two topics. Contact support with your account email.
Need something else?
Pricing, pilot details, or account help—pick the fastest path.